Q. It
bothers me when I see people around me “schmoozing” with
each other. I like my privacy and staying focused on tasks. Doesn’t
talking with each other about non-business topics slow down
productivity? —Ted
B.
A. Maybe;
it depends on how much non-business chatting is going on. Clearly, if
people aren’t meeting their goals, but they seem to have plenty
of time for “schmoozing,” there’s probably an
organizational problem. But building valuable connections with those
we work with not only makes the work more interesting; it often helps
people work more effectively, because they’re more easily
linked to important resources in the company
Some
people—such as those in research—work best alone, where
they have time to think and analyze problems with a minimum of
interruptions. But most of us do better when we connect well with
our co-workers. You may want to take a look at the value of your
working alone and compare it with the value others get out of working
closely with each other. Your supervisor can probably give you some
good insights into whether you’re better off making more
connections with peers, or working by yourself.
Today,
more and more companies want their people working in teams—and
connecting
with other teams. The so-called “silo” approach—where
people stay by themselves (in their own “silos”) or focus
their energy primarily on their own departmental interests, is often
a problem in building synergy within an organization.
Look
for Opportunities
From
a long-term career standpoint, you’re probably better off by
spending a little more time networking—building connections
with those you work with. There are opportunities all around you,
once you decide that this is a good thing to do. Some suggestions:
Show your
appreciation.
Let people know you value
their work when it affects you. No one ever gets enough “Thank
you’s.” Watch the reaction when you say “Thank you”
or take time to share a few words with the person in the copy
center; the mail delivery person; the maintenance person;
the
receptionist.
Compliment people.
When employees have done
something special, let them know it, and compliment them on their
work. It’s rare when someone you compliment doesn’t
appreciate it.
Spend a few extra
minutes in the coffee room.
Taking the time to share
a friendly moment with someone while you’re getting some coffee
or a snack can make your day more enjoyable. And it may even pay off
in your learning valuable information you wouldn’t get
otherwise.
Send cards and notes.
When you hear that
someone is out sick, or is having a birthday, anniversary or a
promotion, send a short note offering good wishes. This may be a
little strange if you’ve been working pretty much by yourself,
so start slowly until you get comfortable with it.
Go to seminars
and workshops.
These are great
opportunities to find out what other people are doing—and to
make friends. Try to make at least one new acquaintance each time.
Write a memo.
Share something that
might help someone else in the department —perhaps offering to
explain a process that’s familiar to you, but they’re
struggling with.
Attend department
social gatherings.
These provide great ways
to network. Act enthusiastic, and go out of your way to strike up a
conversation with someone you don’t know very well.
Join a team or group.
If your company has a
sports team, join it and enjoy the fun; let yourself be seen as a
positive, friendly person to be around.
Suggest ideas.
Take advantage of the
organization's suggestion system without being a nuisance. Look for
ways to improve everyday operations.
Make friends with the
receptionist.
This person can often
help you locate a resource you might need, and is often a focal point
for what’s happening in the company. Receptionists are in a
great position to say good things about you, too.