Q. Is
there a way to make meetings more fun—or at least more
lively—without being unprofessional? We have about 10 meetings
a week—often with the same people. We’ve made the
meetings effective: a facilitator circulates an agenda in advance; a
scribe visualizes ideas during the meeting on a flip chart; the
timekeeper keeps us on track; we start on time; we rotate
facilitators. —Eleanor M.
A. Yes, you
can—if you can get management’s support. The existing
culture has to support any change. But research into the results of
putting more humor and fun in the workplace is consistent and clear:
People get more done, and come up with more good ideas, better,
faster, and more consistently when they enjoy themselves. Here’s
another surprise: the same people who attend and run the meetings can
probably give you many ways to make the meetings more fun. Make that
topic the focus of one of your next meetings.
Creative ad agencies
learned the importance of fun on the job a long time ago, and put
games like darts, table hockey and ping pong in the break rooms. It’s
not unusual to see a creative staff playing basketball in the
creative department’s aisles as they struggle to solve a client
problem. (Somehow, I still can’t see this happening in the
agency’s Accounting or Legal departments.) Looked at in a more
traditional way, people who make their living by being creative have
found ways to unleash their right-brain thinking power, making them
more creative, and more productive—more often. You may have to
get some informal support from several higher-ups in your workplace
to get the go-ahead. Drop hints in the coffee room and cafeteria:
“You know, I’ve been thinking; I bet we could generate
more ideas at meetings—and solve more problems faster, if we
built more creativity into the sessions. What do you think?”
Keep building support to get everyone’s buy-in.
Some ideas for more
creative meetings:
Ask one or two people in
the group who can draw to “mind-map” meeting ideas on a
flip chart. Cartoon figures like a clock, book, tree, or computer are
sketched in quickly to highlight key ideas. Colors, arrows, dotted
lines, circles, boxes and squiggles can show relationships and
movement of thought.
Deal out
cards from Roger von Oech’s “Creative
Whack Pack”
and help people explore more mind-expanding activities when things
bog down. This alone will give you 52 great mind-expanding ideas.
Start the meeting with a
“Stump-The-Boss” contest. Richard Block, CEO of AGI,
Inc., in Melrose Park, Illinois, challenges himself to answer his
employees’ toughest questions about anything to do with work.
He believes the sessions help encourage open communication and send a
message that everyone’s accountable to each other. The toughest
questioner gets a prize.
Use a skit
to highlight upcoming goals, marketing concepts or corporate
objectives. Alltel Corporate Services in Little Rock, Arkansas once
featured a skit based on the Wizard
of Oz
at an annual meeting. In the following months, they returned to this
theme to reinforce goals and objectives. The production group at one
Arthur Andersen office wanted to explain changes in roles and
responsibilities in their department. They created a skit presented
in a talk-show format, with someone’s playing a talk show
hostess as their MC. The outcome was hilarious and people
easily
understood and remembered the changes.
Start a
meeting by asking each person to complete an open-ended teaser:
“Wouldn’t
it be great if…” or “If I were the general manager
I would…” or
“My
biggest
pet peeve is…”
or “We’d
increase our profits if we…”
Pick a
Dilbert or Far Side cartoon at random, show it as a transparency, and
brainstorm for
five
minutes: “Does any of this theme apply to us? What can we do
about it?”
Have a one-minute
“show-and-tell’ by each person. Each person must bring
something work-related but three-dimensional—visual—to
show and explain.
Use puzzles or jumbled
word games at breaks to change the pace. Use this same approach when
presenting a key idea, and ask the group to discover the real idea.
Example: getting people to sort out “Dureec drecit skir”
and discover that it means “Reduce credit risk” can help
people remember the main idea more easily—and longer. (Did you
try to decipher the jumbled words? If so, you were involved.)
Instead of always holding
a meeting in a formal business room, why not have more focused
“coffee breaks” in more relaxed settings like the
cafeteria or break room—or a nearby McDonalds? (Comfortable
couches and chairs in the usual meeting room won’t hurt,
either.)
Hat’s
off to Dave Hemsath and Leslie Yerkes for their book, “301
Ways to Have Fun at Work,”
which suggested many of the ideas just mentioned.