It’s time for me
to resign. I’ve accepted a new position and want to be up front
about my reasons, but want to leave on a pleasant, professional note.
How should I handle this?
— Richard G.
Resign in the same way
you’d want someone who is working for you
to resign—with politeness, honesty, respect, and class. There’s
a rich source of information on this topic at i-resign.com.
It’s packed with solid advice—from job-hunting to a
recommended process for resigning to template resignation letters you
can customize. Here’s just some of the advice I found helpful,
from Kauser Kanji, one of the site’s owners:
There are right and wrong
ways of resigning from your job. Doing it the wrong way can lead to
bad feelings between you and your employer, recriminations or even a
bad reference.
Resigning Face-to-Face
You
resign personally, face to face with your boss, or with a
letter—probably both. Usually, the best way is to set up a
private meeting with your boss.
Plan
Your Message.
Work out what you're
going to say and then stick to it. The boss will probably ask you for
more information – details that you may not want to give at
this stage. Be cooperative, but keep control of what you say—and
don’t say.
Emphasize
the positives:
You
never know when your career will cross paths with your former
employers, so
don’t dwell on the negative aspects of your time at the firm.
Expect
a reaction:
Unless your boss is
expecting you to resign, your decision may come as a surprise. The
boss may get emotional or even confrontational. If that happens,
stick to your prepared comments.
Stay
Calm.
The boss may now no
longer see you as a team player and may even feel betrayed. So don’t’
rise to the challenge. Speak in calm measured tones and take deep
breaths often.
Leave
on a good note,
and be as co-operative as
possible. Emphasize that you will gladly hand over any uncompleted
work to the best of your ability. Make sure the last impression you
make at with your boss at this meeting is positive, professional, and
helpful.
Resigning
in a Letter
A written letter of
resignation always gives you more time to prepare what you want to
say and gives you greater control of your message. Use this
opportunity constructively.
Include
the basics.
Your resignation letter
should include the following information: name, date, the person it
is addressed to, your notice of termination of employment, the date
this is effective and, finally, your signature.
Emphasize
the positive.
If you're leaving in good
circumstances and feel that you want to say a little more, fine. You
might thank the boss for the opportunities he/she gave you –
the growth you experienced; the results you contributed to the firm.
Never badmouth.
If, however, you're
leaving in strained or bad circumstances, resist the temptation to
speak badly of the boss or the company (not just in the letter, but
also in all your contacts before you leave. Your letter of
resignation may be used as a reason to hire you back—or a stick
to bash you with later on. It is never polite—or smart—
to include personal remarks in a resignation letter. If you genuinely
have differences of opinion with your boss, save them for another
time and place. Never commit these thoughts to paper – your
comments will remain in your personnel file forever.
Beware A Counter-Offer
Consider any
counter-offers seriously. Are you being offered a higher salary, a
move to another location, a step up the career ladder? But be
careful. Some counter-offers are made just to keep you until they
find a replacement, even as they’re planning to boot you out
because of your “disloyalty.” Ask yourself some key
questions:
• Is the
counter-offer what you really want? Has anything changed? Why did you
make the decision to resign in the first place? Have these factors
been effectively addressed in the counter offer?
• Will you still
have the same standing within the company? The boss may now be
doubtful of your 100% commitment to the firm. That’s why it may
be better to move on.
• How will the
acceptance of a counter-offer affect your reputation with your
would-be-employers? You never know when you may cross paths with them
again.
Leave
on the Right Note
Make
sure that you’ve given ample notice of your intention to
leave—usually two to four weeks—so that handover of work
can take place smoothly. Make sure that you’ve completed any
outstanding tasks and help everyone in the smooth handover of any
unfinished work. (Make sure your boss knows that you’ve
actively participated in this process and that you have been as
co-operative as possible. A weekly progress report, in writing, is a
good idea.) Take time to speak to all of your co-workers. Give them
support and make positive comments about their contribution to your
time at the firm. Try to remain in touch; you never know when you’ll
want their help later on.
Finally,
make sure you negotiate a fair settlement for any outstanding salary,
holiday or vacation entitlement, benefits and commission payments
that are due to you. Sometimes these are overlooked in the strong
emotions of a termination. Once you leave, it’s almost
impossible to go back and ask for entitlements you forgot. Best
wishes!