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About the Publisher Bill Repp’s nationally syndicated column, Working Smart, has helped thousands of people become more productive and enjoy their jobs more. As president of Organization Development Group, he has extensive experience in creating and delivering programs in management, leadership and team-building. Bill has more than 20 years’ experience supervising people, and more than 400 companies have sent employees to his programs. He has published more than 80 articles in publications such as AMA Management Review, Supervisory Management, and Personnel Journal. His management, communication and business writing programs have been popular at Rochester Institute of Technology for more than 20 years. Bill Can Help You
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