“Bill, can you believe it! I used your four steps to say “No” and my boss actually told me he was glad I let him know I was buried with work. He took back three projects.Thanks for helping me get rid of a huge headache!”
— Lois Martinson, Detroit, Michigan

“Your Tool Kit really worked! I used the strategies to talk to my boss about a long-overdue raise, and she gave me the biggest I ever got. Thanks! My family thanks you too!”
— Fred Tomley, Memphis, TN

“I really like the audio coaching—I’m on the road at least a hour each day, and these audio CD’s are perfect for my career development!”
— Jack Savin, Auto Sales, San Diego

“Sometimes our people are burned out… Working Smart inspires me to inspire them”
— Julie Parker, Sales Manager, Star Team Realty and Finance

“… interesting, thought-provoking; helps transfer learning to the workplace.”
— Tim Spakoski, Training Manager, Xerox Corporation

“Bill’s workshops get the highest ratings… they provide skills that B&L people use to get results.”
— Paul Cocuzzi, Manager, Global Training and Consulting,
Bausch & Lomb

“People find it quick to read and highly useful.”
— Rand Gee, Director of Talent Development,
Global Pharmaceutical Company